We highly recommend to contact integration platforms to figure out what metrics they can extract. Sometimes integration platforms don't have certain metrics out of the box, so it's better to contact them.
Useful integrations
1
Add people to segment
(Customer.io) when a new message is received in Facebook Messenger
2
Delete a customer
(Customer.io) when a new message is received in Facebook Messenger
3
Track a customer event
(Customer.io) when a new message is received in Facebook Messenger
4
Make an api call
(Customer.io) when a new message is received in Facebook Messenger